Jaya Automobiles, the dealer of Hero MotoCorp Ltd., is committed to protecting your privacy
and personal information you give to us. We encourage you to read the Privacy Policy.
This Privacy Policy ("Policy") apply to all visitors, users and others (hereinafter referred to as
websites (iii) mobile applications (Apps) owned and / or operated by Jaya Automobiles on which
this privacy policy is linked and (iii) the social media accounts and/or pages that Jaya
Automobiles control (Sites/Apps).
Except as otherwise provided in this Policy, in general, you can visit/use our Sites/Apps without
identifying who you are. Jaya Automobiles will provide you with the option to deal with Jaya
Automobiles without identifying yourself where it is lawful and practical. However, particular
sections on our Sites/Apps may require you to provide personal information in order that we
may provide the products/services or information you have requested while visiting/using our
Sites/Apps.
This Privacy Policy is intended to let you know what personal information we collect, why we
collect (purpose) and what we do with it (use), processing/sharing and transfer of personal
information and your rights relating to such personal information shared with us. By using the
Sites/Apps, you agree, understand and consent to this Privacy Policy and any future
amendments and additions. This Privacy Policy also describes your personal data protection
rights, including a right to object to some of the processing of personal data that the Company
carries out.
1. Collection of Personal Information
Personal Information means any information that may be used to identify an individual.
This includes but is not limited to: first and last name, email address, mailing and
residential address, telephone number, title, birth date, gender, occupation, your
profession and other information needed to provide a service you have requested.
Sensitive personal data or information means personal information revealing racial or
ethnic origin, political opinions, religious or philosophical beliefs, or trade union
membership, and the processing of genetic data, biometric data for the purpose of
uniquely identifying a natural person, data concerning health or data concerning a
natural person's sex life or sexual orientation.
2. What Personal Information We Collect?
Personal Data:
Information you give us
We may collect any Personal Information shared by you on our Sites/Apps. Depending
upon the Site(s) and context, this information may include the following:
- Contact Information: Name, phone number, address, city, state, postal/zip
code, email address.
- Demographic information: Date of birth, gender, occupation, country of origin,
educational details, employer details.
- Payment Information: On certain Sites/Apps like credit/ debit card details etc.
and other payment information (account number, account type, bank names
etc.) may be collected. This information is used solely to process your
transaction.
If you provide us with Personal Information concerning your relatives, friends or other
third parties, by doing so you confirm and guarantee that you have received an
appropriate consent from such third parties for the disclosure of such Personal
Information to us for use for the purposes set out in this Privacy Policy.
Information collected automatically
Log information
Depending upon the Sites/Apps or context, we automatically collect and store certain
information that your browser sends whenever you visit our Sites/Apps in server logs
("Log Data"). This includes:
- Details of how you used our Sites/Apps
- Internet protocol address
- Device event information such as caches, system activity, hardware settings,
browser type, browser language, the date and time of your visit, time spent on
those pages and other statistics and referral URL.
- Cookies, web beacons and other similar technologies that may uniquely
identify your browser or your Account. You can instruct your browser to refuse
all cookies or to indicate when a cookie is being sent. However, if you do not
accept cookies, you may not be able to use some portions of our Sites/Apps.
Cookies, Web Beacons and Tracking Codes:
Cookies are small text files that a website downloads onto your computer or other
internet-enabled devices (such as mobile phones and tablets) when you visit a website.
The cookie will help the website recognise your device the next time you visit.
We may use both session cookies (disappear after you close your browser) and
persistent cookies (remain after you close your browser and may be accessed every
time you use or connect to our Sites/Apps). We may collect information like user's IP
address, geographical location, browser/device type and version, operating system,
referral source, device, length of visit, page views and website navigation paths, as well
as information about the timing, frequency and pattern of user website use through
"cookies".
You can block cookies by activating the setting on your browser that allows you to refuse
the setting of all or some cookies. However, if you use your browser settings to block all
cookies (including essential cookies), you may not be able to access all or parts of our
site, or they may not function properly.
For more information about our use of cookies please refer to our Cookie Policy.
Social Media Widgets
Our Sites and applications may include social media features connected with social
media platforms such as Facebook, Twitter, Instagram, Snapchat, Google Plus,
Pinterest, YouTube and others. These features may collect information about your IP
address and which page you're visiting or features you're using, and may set a cookie or
employ other tracking technologies. Social media features and widgets are either hosted
by a third-party or hosted directly on our Sites/Apps. Your interactions with those
features are governed by the privacy policies of the companies that provide them.
Tracking code in website analytics, a tracking code is a snippet of script that tracks the
activity of a website user by collecting data and sending it to the analytics module. The
code is generated automatically, is different for each website, and can be installed on
each page that needs tracking.
Our Site may include a link to our Career Section. Any Personal Information submitted
through that portion of the sites, by upload or via e-mail, will be governed as per this
privacy policy.
3. HOW WE COLLECT THE INFORMATION?
Jaya Automobiles will generally collect your personal information directly from you. This
may be achieved through your interactions with Jaya Automobiles including interactions
via our Sites/Apps, other social media applications or internet sites, telephone, email or
writing to us.
Jaya Automobiles may also collect your personal information from a third-party source,
such as our vendors, business partners, government authorities and judicial authorities.
4. WHY WE COLLECT THESE INFORMATION?
Unless otherwise provided in the Policy, we may use personal information collected from
the Sites/Apps in various ways including:
- To facilitate or fulfill the information, products or services you have requested.
- To contact the User for confirming your registration on our website.
- To communicate with the User to respond to his/her queries or seeking feedback or
resolving disputes on the product and services.
- For business, marketing and promotional purposes such as sending information about
special promotions, programs, schemes, offers, new features, plans on
products/services and marketing communications that we believe may be of interest
to you.
- For the legitimate business interest, such as prevention of money laundering, fraud
detection and prevention, and enhancing safety. To consider an application for a
career with Jaya Automobiles.
- To educate you about us, our products and services or to understand your interest to
improvise the content and performance of our Sites/Apps.
- For maintenance of high quality and standards of products and services.
- To send you important information regarding the Sites/Apps, changes in terms and
conditions, user agreements, and policies and/or other administrative information
- For internal business operations including:
1. Reviews and data analysis for the website (e.g., to determine the number,
category of visitors to specific pages within the website).
2. To manage, operate, maintain and secure our Sites/Apps, network system, and
other assets and to customize/personalise your experience with us, which may
include displaying content based upon your preferences.
3. For the purposes of analysing the use of the Sites/Apps, enabling and monitoring
your use of our Sites/Apps operating our Sites/Apps, ensuring the security of our
Sites/Apps, for maintaining back-ups of our databases.
4. To help diagnose problems with our server, and to administer our Sites/Apps.
- To comply with our legal obligations or as otherwise permitted by law.
- To investigate potential breaches, or to protect the rights, property or safety of Jaya
Automobiles, the Users of our Sites/Apps or others.
- For any other purpose necessary or incidental to our business.
- For any other purpose for which you give your consent.
In the event we use your Personal Information for other purposes, not specified above, we will
inform you about the specific purposes for processing of your personal information and, when
required, our basis for doing so at the time we collect the Personal Information from you to the
extent required by law.
For the purposes of clarity, we may also use your personal information in combination with
information we obtain from third parties about you for the same purposes described above.
In the event that you provide any personal information on any of the Sites/Apps, you consent to
the transfer of such information across country borders, and to the use, processing, and
disclosure of such information in global locations, including those that may have different levels
of privacy protection than in your own country.
THIRD PARTY LINKS:
Our Sites/Apps may have links to the websites/Apps of other third parties and these third-party
websites/Apps may collect personal information about Users for their own purpose, in such
cases, our Privacy Policy does not extend to these external websites/Apps of third parties.
Please be aware that if you access these links, you will be leaving our Site(s). We encourage
users to read the privacy policies of those websites/apps, as we are not responsible for their
content, links, or privacy procedures.
RETENTION, PROCESSING AND STORAGE OF INFORMATION:
Your personal data processed by Jaya Automobiles are kept in a form which permits your
identification for no longer than is necessary for the purposes for which the personal data are
processed in line with legal, regulatory, contractual or statutory obligations as applicable.
At the expiry of such periods, your personal data will be deleted or archived to comply with
legal/contractual retention obligations or in accordance with applicable statutory limitation
periods.
5. TO WHOM WE SHARE YOUR INFORMATION WITH ?
We may share the Personal Information collected from the Sites/Apps with third parties
as outlined in this section.
1. Affiliates
Our parent company, subsidiaries, joint ventures, group and associate
companies. These entities may use this information for the purposes outlined
above.
2. Business Partners
(i) Service Providers who perform services on behalf of Jaya Automobiles and
which may need information about you in order to perform their functions
including but not limited to authorised service partners, call centre operators,
marketing contractors, social media website providers, data entry service
providers, IT agencies operating handling or maintaining Sites/Apps,
storing/processing information, overseas service providers who work for us, etc.
(ii) Vendors who are business associates of Jaya Automobiles like suppliers,
research and development vendors, professional advisors, agents,
representatives, etc.
3. Other Partners
Any third party with whom Jaya Automobiles co-brand or partner with or
collaborate with or with any other third parties as may be necessary for Jaya
Automobiles' business purposes or to investigate potential data incidents or to
protect the rights, property and safety of Jaya Automobiles and the Users of our
Sites/Apps or others.
4. Legal Authorities
We may share your Personal Information in response to any notice, order,
investigation or demand or request or any other communication from a law
enforcement agency which necessitate or mandate the sharing of such personal
information, or to otherwise comply with applicable laws.
5. Changes in Corporate Structure or Bankruptcy
In the event that Jaya Automobiles is involved in a merger, acquisition,
reorganization or sale of assets, bankruptcy, your information may be transferred
as part of that transaction. We also may retain a copy of such information.
We DO NOT use or disclose Information for purposes other than as mentioned in
this Policy, except with the consent of the user providing such Information or as
required by law.
6. ACCESS AND ACCURACY
Jaya Automobiles wants to maintain only accurate information about the users. You can
request access to your personal information by contacting us at
marketing@jayaautomobiles.com. Upon receipt of appropriate identification information,
and where required by applicable Data Protection Laws, Jaya Automobiles will provide
you with access to the information that it maintains about you.
7. YOUR RIGHTS
At Jaya Automobiles, we take your privacy very seriously, and we never monetize your
information; we use it to enhance your experience. When it comes to your privacy rights,
we want to make sure you have everything you need to make informed decisions. You
have the:
- Right of Access - You have the right to be informed why and how we collect your
personal data, how we will use this information, who we share it with, what are the
security measures we take to protect this information and what your individual rights
are; We will publish this information in this Privacy Notice. Jaya Automobiles shall
provide a copy of the personal information undergoing processing. For any further
copies requested, please note that Jaya Automobiles may charge a reasonable fee
based on administrative costs.
- Right to Rectification - You have the right for inaccurate or incomplete data we hold to
be updated.
- Right to Erasure - Except in very specific cases where provided by law, you have the
right to request that we delete any Personal Information which we are holding about
you.
- Right to Restriction of Processing - Except in very specific cases where provided by
law, you have the right to restrict processing of all or some of your personal
information (e.g., if we have no legal right to process it) or to limit our use of it (e.g., if
your personal data is inaccurate or unlawfully held).
- Right to Data Portability - You have the right to receive your personal information or to
transmit that information to another controller in a structured, commonly used and
machine-readable format.
- Right to Object to the Processing - You have the right to object, on grounds relating to
your particular situation, at any time to processing of personal data concerning you.
Such rights can be exercised at any time where your personal data is processed for
direct marketing purposes.
- Right to object being subjected to a decision based solely on automated processing,
including profiling.
- You may opt-out of receiving non-essential (promotional, marketing-related)
communications from us & or our Affiliates/Business Partner/Other Partners/Third
Parties. If you want to opt-out from any such communication as mentioned above then
you may send an email to email ID (as mentioned under the Contact Us section of this
policy).
At any stage, you can withdraw your consent to the retention/storage/processing of your
Personal Information and Jaya Automobiles shall erase the Personal Information
withdrawn by you unless there is a contractual obligation or legal requirement/obligation
to retain/hold it or otherwise permitted by law to retain it. However, upon such
withdrawal, the Company will not be able to communicate with you and provide you with
certain information on product and/or services which are required for fulfillment of any
obligation.
Jaya Automobiles may be allowed by law, in particular in case of excessive or manifestly
unfounded request, to charge a fee for fulfilling your request, subject to applicable
conditions. The relevant contact details are provided in this Policy.
8. HOW WE PROTECT YOUR INFORMATION ?
Our Sites/Apps have stringent security practices and measures in place to protect the
personal information provided to us. Our database stores Personal Information in a
secure environment that is designed to safeguard it from loss, misuse, wrongful
disclosure, destruction and alteration. The security measures are reviewed periodically
by Jaya Automobiles to keep pace with business, technology and regulatory changes.
- The security and confidentiality of your Personal Data is important to us and Jaya
Automobiles has invested significant resources to protect the safekeeping and
confidentiality of your personal data. When using external service providers acting as
processors, we require that they adhere to the same standards as Jaya Automobiles.
Regardless of where your personal information is transferred or stored, we take all
steps reasonably necessary to ensure that personal data is kept secure.
- We have physical, electronic, and procedural safeguards that comply with the
applicable laws to protect personal information about you.
- We take appropriate security measures to protect against unauthorized access to or
unauthorized alteration, disclosure or destruction of data.
CONTACT INFORMATION:
We welcome your questions, comments, and concerns about privacy. If you have any questions
about the Privacy Policy or our data practices, please contact us as follows:
Jaya Automobiles
Ground Floor, Meham Road, Vidyanagar
Bhiwani - 127021
Opposite Mini Zoo
+91-7496963883
Email: marketing@jayaautomobiles.com
Please note that email communications are not always secure, so please do not include credit
card information or other sensitive information in any email to us.